Last updated: May 1, 2025

At DietAI, your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile app available on Google Play Store and Apple App Store. We are committed to complying with all applicable privacy laws, including GDPR, CCPA, and platform-specific requirements from Google and Apple.

1. Company Information

DietAI is a product of:

Saasfactory LLC
30 N Gould St, Ste N
Sheridan, Wyoming 82801
USA

You can contact us regarding privacy concerns at:
Email: privacy@getdietai.com

2. Information We Collect

When you use DietAI, we may collect the following types of information:

• Personal Information: Name, email address, account credentials, and contact details you provide when registering or contacting support.

• Health and Nutrition Data: Food photos, meal descriptions, calorie and nutrient intake, dietary preferences, and goals.

• Device Information: Device type, operating system, unique device identifiers, IP address, and app usage data.

• Location Data: Approximate or precise location only if you grant permission for features that require it.

• Payment Information: If you purchase premium features, we collect payment details through secure third-party processors.

• Communications: Any messages or feedback you send us.

We do not collect SMS, call logs, or other unrelated personal data.

3. How We Use Your Information

Your data is used to:

• Provide and improve the app’s core functionality, including AI-powered meal recognition and personalized nutrition tracking.

• Personalize content, meal plans, and recommendations based on your goals and preferences.

• Communicate important updates, support requests, and promotional offers (with your consent).

• Analyze app usage to enhance performance and user experience.

• Process payments securely for premium subscriptions.

• Comply with legal obligations and protect against fraud or unauthorized access.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information only with:

• Service Providers: Trusted third parties who assist with app hosting, analytics, payment processing, and customer support, under strict confidentiality agreements.

• Legal Authorities: If required by law or to protect our rights and users’ safety.

• Aggregated or Anonymized Data: For research or marketing, which cannot identify you personally.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest.

• Secure servers with firewalls and access controls.

• Regular security audits and updates.

• Limited access to personal data only to authorized personnel.

Despite these measures, no method of transmission or storage is 100% secure, so please use the app responsibly.

6. Data Retention and Deletion

We retain your personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. You can:

• Access, update, or correct your information via your account settings.

• Request deletion of your account and all associated data by contacting us at privacy@getdietai.com.

• Note that some data may remain in backups for a limited period but will be permanently deleted thereafter.

7. Your Rights and Choices

Depending on your location, you may have rights under applicable laws, including:

• The right to access the personal data we hold about you.

• The right to request correction or deletion of your data.

• The right to object to or restrict certain processing activities.

• The right to withdraw consent where processing is based on it.

• The right to data portability.

To exercise these rights, please contact us at privacy@getdietai.com.

8. Children’s Privacy

DietAI is not intended for children under 13 (or the minimum age required by your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us to request deletion.

9. Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will:

• Post the updated policy with a new “Last updated” date.

• Notify you via the app or email if the changes are significant.

• Encourage you to review the policy periodically.

10. How to Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact:

Saasfactory LLC
30 N Gould St, Ste N
Sheridan, Wyoming 82801
USA
Email: privacy@getdietai.com

11. Additional Disclosures for Google Play and Apple App Store

• Our privacy policy is accessible both within the DietAI app (in the Settings or About section) and on our app store listings.

• We comply with Google Play’s Data Safety requirements and Apple’s App Store privacy guidelines by transparently disclosing the data we collect and how it is used.

• We only request permissions necessary for app functionality, such as camera access for meal photos and optional location for enhanced features.

• Users can manage permissions and data sharing preferences directly through their device settings.

By using DietAI, you agree to the terms outlined in this Privacy Policy. Protecting your data and privacy is fundamental to us, and we strive to maintain transparency and security at every step.